How to Enable Two-Factor Authentication (2FA)
A complete step-by-step guide to securing your G2X Games account with Two-Factor Authentication (TOTP) and enabling access to account credentials and automated security code retrieval features.
Why Two-Factor Authentication is Required
Two-Factor Authentication (2FA) adds an essential layer of security to your G2X Games account. It helps protect your purchased games and account details from unauthorized access while ensuring our game account credentials and automated code retrieval systems remain secure for all users.
- Account & License Protection: Ensures that only authorized account holders can access sensitive account credentials and license information for their purchased games.
- Access Automated Code Retrieval: 2FA must be enabled to access sensitive services such as game account credentials and automated security code retrieval.
- Fast One-Time Setup: Takes less than 60 seconds using a compatible authenticator app such as 2FAS, Google Authenticator, Microsoft Authenticator, or Apple Passwords.
1. Access Security Settings or Follow the In-App Prompt
You can enable Two-Factor Authentication (2FA) at any time by navigating to Dashboard → Settings → Security.
Alternatively, if you open a game from My Games and select Account Credentials or Get Code before 2FA is enabled, G2X Games will automatically display the “2FA Must Be Enabled” prompt and guide you to the security settings.
- From the Prompt: Click Enable 2FA to go directly to your security settings.
- From Dashboard: Go to
Dashboard → Settings → Securityto access your security settings directly.
2. Choose an Authenticator App (TOTP) and Click Set Up
In Security settings, scroll to the Two-Factor Authentication. Under Authenticator App (TOTP), click Set Up.
- If you do not already have an authenticator app, install a compatible app on your mobile device from the Apple App Store or Google Play Store.
- Click Set Up to open the QR code setup window.
3. Scan the QR Code or Copy the Secret Key
A dialog titled “Set Up Authenticator App” will appear, displaying a unique QR code and secret key.
- Using a Mobile Phone: Open your authenticator app, tap + or Scan QR Code, and scan the QR code displayed on your screen.
- Using Manual Entry: If you cannot scan the QR code, click the copy icon next to the secret key and enter it manually in your authenticator app using Manual Entry, Enter Setup Key, or a similar option.
4. Copy and Store Your Recovery Codes
After successfully verifying your authenticator code, our system will generate 10 one-time Recovery Codes. These codes are your backup method for accessing your account if you lose access to your mobile device or authenticator app.
- Click Download to save the recovery codes as a local text file, or click Copy to store them securely in your personal password manager or another secure location.
- Each recovery code can only be used once.
- Keep your recovery codes private and do not share them with anyone.
- Once you have securely saved your codes, click I've Saved These Codes to complete the setup.
5. Return to Your Games Library & Access Your Game
Your Two-Factor Authentication is now active. You can return to your My Games library and access the features that require 2FA without restrictions.
- Account Credentials: Click the Account Credentials card to securely access the Username and Password for your game platform account.
- Security Code Retrieval: Use the "Get Code" button to securely retrieve security codes whenever required by the game launcher.
In addition to TOTP, G2X Games supports FIDO2 Passkeys. You can sign in using Windows Hello with a PIN, face recognition, or fingerprint, or Apple Touch ID / Face ID, without entering your password. You can add a passkey at any time from security settings.
Never share your 2FA codes, Recovery Codes, QR code, or secret key with anyone. G2X Games Support will never ask you to provide these security credentials. Keep your Recovery Codes stored securely in a private location in case you need to recover access to your account.
Frequently Asked Questions
Quick answers for account security and activation questions
Still Need Help?
Having trouble? Check our other guides or contact G2X Games Support for assistance.